Remote Tech Support
Up to 45 minutes of remote troubleshooting via Zoom + remote access tool (AnyDesk/TeamViewer).
Covers common issues (software install, virus cleanup, email setup, printer/WiFi troubleshooting).
Same-day response (during business hours).
Three separate 45-minute sessions, use anytime within 90 days.
Great for clients who need occasional help without committing monthly.
Saves ~$50 compared to single-session rate.
Email & ticket support (24–48 hr response).
1 remote support session (30 min) per month.
Discounts on additional sessions ($35 each).
Priority ticket response (same-day during business hours).
Up to 3 remote support sessions (45 min each).
Free quarterly “Device Health Check” (updates, cleanup, optimization).
10% discount on onsite installations.
Priority phone & chat support.
Free setup for new devices (PCs, routers, printers, smart devices).
20% discount on onsite installations.
Annual Smart Home/Office optimization review.
- up to 1 per day). Unlimited remote support sessions (fair use
Business Add-On per extra workstation or user.
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